Frequently Asked Questions

Find answers to common questions about our services

What types of games do you rent?

We specialize in giant yard games, including classics like Giant Jenga, Giant Connect 4, Giant Tetris, and more. Perfect for parties, family gatherings, school events, and community activities!

How long can I rent the games?

Our standard rental is 24 hours. Pick up your game in the morning and return it the next day, giving you a full day of fun.

Do I need to sign a contract?

Yes! A signed rental contract is required to reserve your game. This ensures both parties understand the rental terms, including pickup and return details.

How do I reserve a game?

You can reserve your game by contacting us through our website. We recommend booking early, as our games are very popular and go fast!

Is delivery available?

Currently, rentals are DIY pickup and return, making it convenient and flexible for your schedule. Pickup instructions will be provided when you book.

What happens if something gets damaged?

We ask that games are treated with care. In the event of damage beyond normal use, the renter may be responsible for repair or replacement costs as outlined in the rental contract.

Are the games suitable for all ages?

Absolutely! Our games are family-friendly and safe for kids and adults. We recommend supervision for younger children to ensure safe play.

How do I return the games?

Games should be clean and all pieces returned to the designated pickup location by the agreed-upon time. Specific return instructions will be included in your rental agreement.

Can I rent more than one game at a time?

Yes! Multiple games can be rented for bigger events. Just let us know your needs when reserving, and we’ll make it happen.

What if I need to cancel my reservation?

Cancellations must be communicated in advance. Refunds and cancellation terms are outlined in your rental contract, so please review carefully.

How do I contact you with questions?

You can reach us via email at heavenlygraphx@gmail.com, phone at 904-616-8932, or through our website contact form. We’re happy to help make your event unforgettable!